Before you make an appointment, please read the instructions and the list of required documents for the service you need by selecting from the menu below or on the left side of this page. It is possible to have several services during the same visit to the Embassy, but you must make separate appointments for each individual service.
Please select from the following:
- Report the birth of a U.S. citizen abroad
- Passport services (applications, renewals, extra pages, lost/stolen)
- Notary and other services, e.g., report of death abroad
- Social Security
- Cancel an existing appointment
For emergency passport services, or for other issues not listed in the appointment system, please refer to our contact information listed below.
Routine services are available by appointment only from Sunday to Thursday between 8:00 a.m. and 10:15 a.m. Please note that the consular section is closed on all U.S. and Jordanian public holidays and the last business day of each month.
Remember that your appointment signifies the time when you should appear at the Embassy’s public entrance for security screening. You should expect to be at the Embassy for at least one hour. Applicants who do not appear at the appointed time will experience considerable delays and/or the possibility of the appointment not being honored.
Visitors to the U.S. Embassy must pass through security checkpoints, including walk-through-metal-detectors (WTMD) similar to visiting an airport. It may also be necessary to undergo additional screening, to include hand-held metal detectors and pat-down inspections. Both male and female guards are present. Prior to passing through the WTMD you must remove all metal items, including jewelry, coins, watches and belt buckles. Electronic devices such as mobile phones will not be permitted into the Embassy. Your visit to the Consular Section will be much easier and faster if you leave these items at home or in the car, so that you can proceed through security with the minimum disturbance.
For emergency passport services, or for other issues not listed in the online appointment system, please contact the American Citizen Services unit directly by phone from Sunday to Thursday between 2:00 p.m. and 3:30 p.m. at (+962-6) 590-6950, or by email at Amman-ACS@state.gov. If you have an emergency situation outside of these hours, contact the Embassy at (+962-6) 590-6000.
For all questions about visas (immigrant and non-immigrant)please email firstname.lastname@example.org. Or you may call +962(6) 250-9955 (Jordan) or (703)520-2242 (USA).
Please note that we are closed on all Jordanian and American holidays, as well as the last working day of every month.
American Citizen Services during the Month of Ramadan
General Inquiries: 1:00pm-2:00pm - 590-6950
After Hours Emergencies: 590-6500